FAQ's

FAQ's

Which Payment methods are accepted?
PayPal / Bank Transfer / Credit Card
Where will you post to?
Almost the entire Globe, If you are unsure please fire us an email and we will let you know.
What is F spacing?
Please find the answer in the main NAV bar under CUSTOM ORDERS section under “F spacing?”
How much is postage?
This all depends on where you are, how valuable the items are and how heavy they are.  We try and post in the most economical FULLY insured way possible.
The Product I am after says out of stock, when will it be back in stock?
Please email for this info as it could be a day, 8 weeks or 3 Months.  It all depends on the product you are after.  When they are out of stock it’s best to ask to order one in which we can do for you, so you don’t miss it when it comes back as there may be a few people waiting on the same product.
Can I place a custom order?
Yes you Can.  If DiMarzio or Ibanez Make the item still we will order it for you. PLEASE take a look at our custom order section for details.
How long will delivery take?
UK Sent Special delivery so next day, unless paid for on a Friday or a Saturday.  All other Global postage can take several days if you need something ASAP please email us and will will get you a courier quote, if money is no object.
Can I get a DiMarzio pickup in a certain custom colour?
To check go to the DiMarzio.com main website and see the pickup you are after and in the bottom right there are swatches of available colours.  This is only half of the story for more info see the custom section for a much more in depth answer.
What's the rough Euro postage cost for a set of H-S-H?
From £10 to £14.50 depending on the weights of the set involved.  This is fully insured and signed for Royal Mail.